1. scan your computer with a virus checker and anti-spyware etc - try more than one product (e.g. there's also NOD32 ESET), clean any infections and reboot
2. if that doesn't work, try changing your drive letter assignments as shown in the step by step howto below - this works for lots of people
3. if that doesn't work, try uninstalling your floppy drive as shown below - or just always keep media in all your drives, though the next two steps are preferable if they work
4. then try making your software stop looking for drives: e.g. uninstalling and reinstalling an upgraded (or latest possible) version of QuickTime; similarly with your Norton and HP software if you have any, and clearing your most recently used documents or files lists
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